Who we are

Last Updated: December 18th 2024

At Uptown Med Spa Langley, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This privacy policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with our services, or engage with us online or in person.

By using our website and services, you consent to the terms outlined in this policy.

Information We Collect

We may collect the following types of personal information from you:

  • Personal Identifiers: Name, email address, phone number, date of birth, and mailing address.

  • Booking & Service Details: Information provided when booking appointments, purchasing services, or filling out forms.

  • Payment Information: When you make a purchase or payment, we collect your billing details (credit/debit card information).

  • Website Usage Information: Non-personally identifiable information such as IP address, browser type, cookies, and pages visited.

  • Health Information: Medical history or skin concerns voluntarily shared to provide personalized treatments. This information is collected securely and is kept confidential.

How We Use Your Information

We use your information to:

  • Provide and deliver our services, including booking and managing appointments.

  • Personalize your experience and recommend tailored treatments.

  • Respond to your inquiries, process payments, and provide updates about your appointments or services.

  • Send promotional emails, offers, or newsletters if you have opted in.

  • Analyze website usage for performance, improvement, and security.

  • Comply with legal obligations and protect the safety of our clients and business.

Sharing Your Information

We value your privacy. Uptown Med Spa Langley does not sell, trade, or rent your personal information to third parties. However, we may share your information:

  • With service providers (e.g., booking platforms, payment processors) to facilitate our services.

  • To comply with legal requirements, regulations, or enforce our policies.

  • In the case of a business merger, acquisition, or sale, where your data may be transferred to new ownership with prior notice.

All third-party providers adhere to strict privacy and data security practices.

Cookies and Website Tracking

Our website uses cookies to enhance user experience and analyze site performance. Cookies allow us to:

  • Understand how visitors interact with our website.

  • Improve our website content, functionality, and speed.

  • Serve relevant promotions or advertisements.

You can manage cookie preferences through your browser settings.

Protecting Your Information

We take your privacy seriously and implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. These include:

  • Secure data storage and encryption.

  • Regular monitoring and updates to security systems.

  • Limited access to personal information within our team.

While we strive to safeguard your data, no online transmission can be 100% secure, and we encourage you to take precautions when sharing sensitive information online.

Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Withdraw consent for marketing communications at any time.

  • Request the deletion of your personal information, where applicable.

  • Ask about how your information is being used and stored.

To exercise these rights, please contact us at info@uptownmedspa.com or call us at [Insert Langley Location Phone Number].

Third-Party Links

Our website may contain links to third-party websites. Uptown Med Spa Langley is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before interacting with their services.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or how your information is handled, please contact us.