Clear Guidelines for a Hassle-Free Experience 

Reliable Policies for an Effortless and Trustworthy Journey 

Welcome to Uptown Med Spa Langley, and thank you for choosing us. By using our services or purchasing our products, you agree to the following terms and conditions. We aim to ensure a seamless, transparent process for all your interactions with us. Please take a moment to review the details outlined below.

Supportive Policies Designed for Your Comfort 

1. Essential Details 

At Uptown Med Spa Langley, we are dedicated to providing world-class cosmetic care and personalized support. These terms are established to protect both our valued clients and the integrity of our operations. When booking appointments, purchasing products, or using our services, you accept these guidelines as part of our commitment to excellence.

2. Scheduling and Appointment Adjustments 

Booking Your Visit 

We recommend scheduling appointments in advance. You can book online, by phone, or by visiting our Langley location. Early arrangements help ensure the best availability for your desired service.

Rescheduling Etiquette 

Should you need to amend or cancel your appointment, kindly provide at least 24 hours’ notice. Cancellations made on short notice or missed appointments may incur a fee.

Arrival Guidelines 

To ensure a smooth start to your experience, please arrive at least 10 minutes before your scheduled appointment time.

3. Policy for Refunds and Product Returns 

Service Refunds 

Refunds are not available for services that have already been performed. However, if any concerns arise regarding your experience, we encourage you to share your feedback with us, and we’ll work to address them promptly.

Product Returns 

Unopened and unused products in their original packaging may be returned within 48 hours of purchase, provided the original receipt is presented. For hygiene reasons, items that have been opened or used cannot be returned.

4. Health and Cleanliness Standards 

Sharing Important Health Information 

To provide you with the safest and most effective treatments, please disclose any medical conditions, allergies, or sensitivities before the start of your session.

Hygiene Practices 

Our highly trained Langley staff adheres to strict cleanliness and sanitation procedures to ensure your well-being and safety during every visit.

5. Promotions and Discount Policies 

Discounts and special offers are subject to availability and cannot be combined unless otherwise noted. All promotional offers may be modified or discontinued at our discretion without prior notice.

6. Disclaimer of Responsibility 

While we make every effort to deliver exceptional results, Uptown Med Spa Langley cannot be held liable for adverse effects resulting from treatments or products if recommended guidelines and aftercare instructions are not followed correctly.

7. Updates to Terms and Conditions 

Our terms and conditions may be updated periodically to reflect any necessary changes. Please refer to our website for the most current version of this policy.

8. Contact Information 

For inquiries about any of our policies or further assistance, please don’t hesitate to get in touch.